RETURNS
All sales are final, No Returns, No Refunds. Refunds will not be provided for color difference, non-fitting items, or lost/stolen packages. Please ALWAYS check measurements, against clothing you already own, with a measuring tape. They are provided for you to help you make an informed purchase. We try our best to inspect all items, provide many photos of items, as well as measurements, color descriptions, and any flaws to aid you in your online shopping experience with The Eighteenth Store.We are not responsible for lost or stolen packages. Tracking numbers are provided for all purchases. Millions of packages are stolen every year, please monitor your tracking updates so that you may retrieve your package as soon as possible. Packages are sent to the exact address you provided through PayPal, please double check that your address is correct. If a package is lost, you may open a search claim through USPS. You may purchase “signature confirmation” for an additional $3 to ensure that packages are delivered and signed for or held at the post office until retrieved.
If you have any other issue with your purchase, please feel free to contact us. If a refund is granted, return shipping and handling is the buyer's responsibility.
We reserve the right to accept No Returns. Your use of this site, and the checkout feature, constitute agreement with these Terms Of Use.
SHIPPING
- FREE shipping through USPS with tracking number.
- All purchases are processed and shipped out within three business days to the address provided through PayPal.
- We are not responsible for lost or stolen packages. You may purchase “signature confirmation” for an additional $3 to ensure that packages are delivered and signed for or held at the post office until retrieved.