p o l i c i e s


RETURNS

All sales are final, No Returns, No Refunds. Refunds will not be provided for color difference, non-fitting items, or lost/stolen packages. Please ALWAYS check measurements, against clothing you already own, with a measuring tape. They are provided for you to help you make an informed purchase. We try our best to inspect all items, provide many photos of items, as well as measurements, color descriptions, and any flaws to aid you in your online shopping experience with The Eighteenth Store.

We are not responsible for lost or stolen packages. Tracking numbers are provided for all purchases. Millions of packages are stolen every year, please monitor your tracking updates so that you may retrieve your package as soon as possible. Packages are sent to the exact address you provided through PayPal, please double check that your address is correct. If a package is lost, you may open a search claim through USPS. You may purchase “signature confirmation” for an additional $3 to ensure that packages are delivered and signed for or held at the post office until retrieved.

If you have any other issue with your purchase, please feel free to contact us. If a refund is granted, return shipping and handling is the buyer's responsibility.

We reserve the right to accept No Returns. Your use of this site, and the checkout feature, constitute agreement with these Terms Of Use.


SHIPPING

  • FREE shipping through USPS with tracking number.
  • All purchases are processed and shipped out within three business days to the address provided through PayPal.
  • We are not responsible for lost or stolen packages. You may purchase “signature confirmation” for an additional $3 to ensure that packages are delivered and signed for or held at the post office until retrieved.


NOTE ON SIZING

Some items are pinned on model to show appropriate fit. If an item has been pinned it will be noted in the description. All items are measured carefully and measurements are provided in the description. Please ALWAYS check measurements, against clothing you already own, with a measuring tape to ensure proper fitting to your body.


VINTAGE DISCLAIMER

Vintage clothing means previously worn and handled clothing that is at least 20 years old. Please remember that your items carry the wear and tear of their previous years. We do our best to list any flaws and imperfections that the item may have. Eras for items given are approximations and are not absolute. We try very hard to research items and make determinations based on fit, fabric, condition, and style, and therefore the dates we assign are only estimations at how old the item actually may be.